Ticket volume by channel, ranked per quarter
The rank of four support channels across four quarters, 1 at the top: lines cross where the order changes, and the names and ranks stand at both ends. The description lists every rank and names the largest rise and fall in rank. Illustrative counts, with a phone variant.
Ticket volume by channel, ranked per quarter
examples/support-rank.json{
"schemaVersion": 1,
"type": "line",
"rank": true,
"title": "Ticket volume by channel, ranked per quarter",
"source": "Illustrative counts; rank 1 is the busiest channel",
"width": 720,
"height": 400,
"categories": [
"Q1",
"Q2",
"Q3",
"Q4"
],
"series": [
{
"name": "Email",
"values": [
820,
780,
700,
650
]
},
{
"name": "Chat",
"values": [
610,
700,
790,
860
]
},
{
"name": "Phone",
"values": [
540,
520,
560,
530
]
},
{
"name": "Forum",
"values": [
300,
340,
410,
590
]
}
],
"mobile": {
"width": 380,
"height": 460
}
}Source: Illustrative counts; rank 1 is the busiest channel
Show chart data
| Category | Chat | Phone | Forum | |
|---|---|---|---|---|
| Q1 | 820 | 610 | 540 | 300 |
| Q2 | 780 | 700 | 520 | 340 |
| Q3 | 700 | 790 | 560 | 410 |
| Q4 | 650 | 860 | 530 | 590 |