chartletv0.21.0

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Ticket volume by channel, ranked per quarter

The rank of four support channels across four quarters, 1 at the top: lines cross where the order changes, and the names and ranks stand at both ends. The description lists every rank and names the largest rise and fall in rank. Illustrative counts, with a phone variant.

Ticket volume by channel, ranked per quarter

examples/support-rank.json
{
  "schemaVersion": 1,
  "type": "line",
  "rank": true,
  "title": "Ticket volume by channel, ranked per quarter",
  "source": "Illustrative counts; rank 1 is the busiest channel",
  "width": 720,
  "height": 400,
  "categories": [
    "Q1",
    "Q2",
    "Q3",
    "Q4"
  ],
  "series": [
    {
      "name": "Email",
      "values": [
        820,
        780,
        700,
        650
      ]
    },
    {
      "name": "Chat",
      "values": [
        610,
        700,
        790,
        860
      ]
    },
    {
      "name": "Phone",
      "values": [
        540,
        520,
        560,
        530
      ]
    },
    {
      "name": "Forum",
      "values": [
        300,
        340,
        410,
        590
      ]
    }
  ],
  "mobile": {
    "width": 380,
    "height": 460
  }
}
Series
Ticket volume by channel, ranked per quarter
Ticket volume by channel, ranked per quarterRank chart of 4 series in 4 categories from Q1 to Q4; rank 1 is the largest value. Ranks per category: Email: 1, 1, 2, 2; Chat: 2, 2, 1, 1; Phone: 3, 3, 3, 4; Forum: 4, 4, 4, 3. Largest rise in rank: Chat (2 → 1). Largest fall in rank: Email (1 → 2).Q1Q2Q3Q4Email, Q1: Rank 1 (820)Email, Q2: Rank 1 (780)Email, Q3: Rank 2 (700)Email, Q4: Rank 2 (650)Chat, Q1: Rank 2 (610)Chat, Q2: Rank 2 (700)Chat, Q3: Rank 1 (790)Chat, Q4: Rank 1 (860)Phone, Q1: Rank 3 (540)Phone, Q2: Rank 3 (520)Phone, Q3: Rank 3 (560)Phone, Q4: Rank 4 (530)Forum, Q1: Rank 4 (300)Forum, Q2: Rank 4 (340)Forum, Q3: Rank 4 (410)Forum, Q4: Rank 3 (590)Email #1Chat #2Phone #3Forum #4#2 Email#1 Chat#4 Phone#3 Forum
Ticket volume by channel, ranked per quarterRank chart of 4 series in 4 categories from Q1 to Q4; rank 1 is the largest value. Ranks per category: Email: 1, 1, 2, 2; Chat: 2, 2, 1, 1; Phone: 3, 3, 3, 4; Forum: 4, 4, 4, 3. Largest rise in rank: Chat (2 → 1). Largest fall in rank: Email (1 → 2).Q1Q2Q3Q4Email, Q1: Rank 1 (820)Email, Q2: Rank 1 (780)Email, Q3: Rank 2 (700)Email, Q4: Rank 2 (650)Chat, Q1: Rank 2 (610)Chat, Q2: Rank 2 (700)Chat, Q3: Rank 1 (790)Chat, Q4: Rank 1 (860)Phone, Q1: Rank 3 (540)Phone, Q2: Rank 3 (520)Phone, Q3: Rank 3 (560)Phone, Q4: Rank 4 (530)Forum, Q1: Rank 4 (300)Forum, Q2: Rank 4 (340)Forum, Q3: Rank 4 (410)Forum, Q4: Rank 3 (590)Email #1Chat #2Phone #3Forum #4#2 Email#1 Chat#4 Phone#3 Forum

Source: Illustrative counts; rank 1 is the busiest channel

Show chart data
Data for Ticket volume by channel, ranked per quarter
CategoryEmailChatPhoneForum
Q1820610540300
Q2780700520340
Q3700790560410
Q4650860530590
  • Rank chart
  • Show who overtakes whom